Professional Technology Assistance
We make technology accessible!
IT SOLUTIONS FOR BUSINESS
How We Work
- We listen to you and learn about your business and your needs
- Our consultants work with you to develop IT plans that support your business needs
- Our team keep in touch every step of the journey, from projects, support and account management
- We aim to always give best advice and not make the biggest sale
- Our company aims to become your trusted business IT partner
REMOTE IT SUPPORT
A dedicated in-house team of IT engineers are on call from 8am to 6pm Monday to Friday to ensure you have instant technical support when you need it most. Key features are listed below;
- All systems are proactively monitored 24*7
- Every system is checked and critical software updates applied
- Unlimited calls & access to our in-house IT support team
- Each day we check your backup, cyber-security and other key functions of your system
- Criitical support direct from Microsoft, Sophos & others when needed
- Reguar client reviews & reporting on your system
Finally, our remote IT support is designed to help business users resolve issues quickly and efficiently with a minimal loss of productivity downtime
Flexible IT Support
Large & small companies rely on IT technology to operate and manage their businesses. If these systems, software or devices fail, slow down or stop working then your customers and income will be impacted. Team OnBlueCloud are here to prevent such issues, keeping your IT systems operational and your users working. Therefore, we provide a range of flexible IT support packages to meet your needs, situation and budget. We take a pro-active approach that ensures downtime is minimised, issues are quickly resolved and you stay in control.
IT ROADMAPPING
Our IT Roadmap is an essential element in our IT support services and becomes your on-going strategic plan for your IT system. This is critical as no IT system stays the same and the IT Roadmap ensures plans are documented and shared with all parties. These plans are developed through a blended approach of engineers, account manager and client collaboration and provide short, medium and long-term planning for your system. If you would like to see such as process in action and are interested in a one-off IT Roadmap exercise we can also assist. .
MANAGED IT SERVICES
Managed IT Services include a wide range of services, such as monitoring your systems, backing up your systems or cyber-scanning your networks. These services are billed monthly and can therefore be added and removed as your business needs develops. We provide the hardware, software or systems to operate these services, meaning you don’t need to worry about owning or operating these systems. Key features are listed below;
- Management of all IT Hardware & IT Software
- Easy monthly engagement
- Wide range of Managed IT Services provided
- Can include on-premise and cloud based solutions
- Itemised billing & monthly reporting.